Company Legal Entity: USAPRO LLC
DBA: Design Growth Hub
Website: https://growinteriors.com
Support Email: help@growinteriors.com

Overview

Design Growth Hub provides professional, service-based digital services involving strategy, labor, time, and third-party costs. Because services are custom and time-bound, refunds are limited as described below.

1. General Principles

• Scope and deliverables are defined in a proposal or SOW
• Marketing and SEO outcomes cannot be guaranteed
• Third-party platform issues are not grounds for refunds
• Material errors within scope will be corrected at no cost

2. Retainers & Monthly Services

Services billed monthly in advance. Once a billing period begins, it is non-refundable. Prepaid future months may be refunded excluding setup fees, discounts, and third-party costs.

3. Projects & One-Time Services

Deposits and onboarding fees are non-refundable once work begins. If terminated mid-way, payment is due for work completed. Final deliverables are non-refundable once delivered or deployed.

4. Digital Products, Training & Downloads

Access-based products, templates, and training materials are non-refundable once delivered.

5. Ads Management Fees & Media Spend

Management fees are separate from ad budgets. Ad spend billed by platforms is non-refundable and governed by their policies.

6. Scope Disputes & Partial Credits

Notify us within 7 days at help@growinteriors.com if work deviates from scope. We may correct the issue or offer partial credit at our discretion.

7. Chargebacks

Please contact us before initiating a chargeback. Unauthorized chargebacks may lead to service suspension and fee recovery.

8. How to Request a Refund or Cancellation

Email help@growinteriors.com with company name, contact details, invoice number, and explanation. We respond within 5 business days.

9. Disclaimers

We are not affiliated with Google, Meta, Houzz, Yelp, ASID, or other third parties. All trademarks belong to their respective owners.